Is NeuroGo a Scam? (Or Is It Legit?)

If you’re doing your homework before buying—good. Here’s everything we’d want to know too.

The short version

isn’t just a device — it’s a complete system designed to support neuropathy relief.

U.S.-based company near Raleigh, NC

Medical-grade NMES technology

Ships fast from our U.S. warehouse

Backed by a 90-day guarantee + warranty

Free resources: guides, diet tips, exercises, and our book.

Active community: join our support group.

Who’s behind NeuroGo?

The NeuroGo team standing together in front of the company logo

NeuroGo is a U.S. company based near Raleigh, NC. We’re a small, dedicated team focused on helping people with neuropathy find real relief at home.

NeuroGo was co-founded by Darrin King, D.C., a retired chiropractor. Inspired by a close friend’s struggle with neuropathy, we developed NeuroGo to be simple, effective, and backed by science.

Is the device medical-grade? How does it work?

Yes—our foot massager is built to medical-grade standards. It uses NMES (Neuromuscular Electrical Stimulation) to trigger gentle muscle squeezes in your feet and lower legs. Think of it like a light, guided “workout” that helps move blood and oxygen so nerves feel calmer and better supported.

  • Not TENS. Not a grounding mat. TENS masks pain for a bit; grounding mats are passive. NMES actively engages muscles to support circulation and nerve comfort.
  • Designed by us—made only for us. This isn’t a private-label knockoff you’ll see under five other names.

In plain words

Gentle pulses
from NMES
Muscle squeezes
like a pump
Better blood flow
oxygen + nutrients
Happier nerves
less pain

Is there real science behind NMES?

Yes—NMES has been well-researched for circulation and neuropathy relief. A few examples:

What people tell us

“No question. Just wanted to let you know that after 6 years and 3 surgeries on my feet, I am finally pain free. It only took a week of using NeuroGo to get results. It is also helping my balance a lot.”
— Carol
“The device is very helpful in relieving foot pain! Thank you, for your help, appreciated! You made an 81 yr old, visually impaired man very happy.”
— Don
“I want you to know that for more than 15 years I have not been able to feel the bottom and top of my feet (because of my neuropathy). I had a 'feeling' sensation when I put my shoes on after the first session with NeuroGo. My investment has been, and will be, worth the time, effort and funds. God bless and have a GREAT day!”
— Ray

Most customers notice changes in 2–3 weeks. Some feel it sooner, others need a little more time— which is why we encourage a full 4-week trial before deciding.

Along with the device, we give away free resources—including exercise guides, diet tips, and access to our neuropathy support group—because real relief takes more than just one tool.

Is it safe? What if it doesn’t work for me?

  • Daily safety: Safe for regular home use. If you have active DVT, please consult your physician first. Many pacemaker users receive clearance from their doctors, but always check with yours.
  • 90-Day Money-Back Guarantee: We encourage a fair try for at least 4 weeks (nerves and circulation often take time). If it still isn’t a fit, return it within 90 days for a refund.
  • Warranty: We stand behind our product and replace defective units within the warranty period.

Ordering, payments, and shipping

Secure checkout

We accept major credit cards. Payments go through trusted processors—we never store your card details.

No subscriptions

One-time purchase. No hidden fees or surprise renewals.

Fast U.S. shipping

Orders ship from our U.S. warehouse for reliable delivery and easier support.

Why trust NeuroGo over look-alikes?

  • Purpose-built for neuropathy: Designed by us for this one job—not a generic gadget with seven names.
  • Medical-grade standards: Safety and quality aren’t optional.
  • Support that lasts: 90-day guarantee, warranty coverage, and responsive U.S. customer care.
  • More than a device: Free resources, diet tips, exercise guides, our book Stop Neuropathy Foot Pain, and an active Facebook support group where people share real experiences and tips.

Frequently Asked Questions

We’re a U.S. corporation in Raleigh, NC, with support at 888-900-0815 and [email protected], and a mailing address at 11845 Retail Drive #1082, Wake Forest, NC 27587.

Yes. It’s built to medical-grade standards and uses NMES—trusted in clinics—adapted for comfortable home use.

No. TENS temporarily blocks pain signals; grounding mats are passive. NeuroGo uses NMES to gently contract muscles and help move blood—supporting nerve comfort in a different way.

Everyone’s different, but many people notice a change in 2–3 weeks. Some need a little longer—totally normal.

You’re protected by our 90-day money-back guarantee. Please give it a fair try for at least 4 weeks—nerves and circulation often take time to respond. If it still isn’t a fit, return it within 90 days for a refund. Warranty covers defects.

Payments are handled by trusted processors; we don’t store your card details. It’s a one-time purchase—no subscriptions or hidden fees.

Manufacturing is overseas, and orders ship from our U.S. warehouse for reliable delivery and support.

If you have active DVT, please talk with your physician first. Many pacemaker users receive clearance from their doctors—always check with yours.

Try it at home—make up your own mind

Give it a fair go for 4 weeks. If it’s not for you, you’re covered by our 90-day money-back guarantee.

Start your home trial »
Questions? [email protected]